RETURN POLICY

Thank you for shopping at Dirty Mint Studio.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days

  • The product is in its original packaging

  • The product isn't used or damaged

  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

  • By email: dm@dirtymintstudio.com

SHIPPING CHARGES

Shipping charges incurred in connection with the return of a product are non-refundable and are the responsibility of the customer.

You are responsible for paying the costs of shipping the products back and for the risk of loss of or damage to the product during shipping, both to and from Dirty Mint Studio. 

When your return is approved, you will be provided with a return label. Once the products have been delivered to us, your refund will be processed. 

DAMAGED ITEMS

If you received a damaged product, please notify us immediately for assistance. Please include photos of the damage or issues with your candle to help us with your claim. 

SALE ITEMS

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded. 

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: dm@dirtymintstudio.com